Refund policy

Poetic Love Gifts – Return Policy

At Poetic Love Gifts, each item is crafted and selected with heartfelt intention. Due to the nature of our products and for hygiene and safety reasons, all sales are final — we do not accept returns or exchanges.

However, we want you to feel valued and supported. If you are unsatisfied with your order for any reason, please contact us within 7 days of receiving your item. While we do not offer refunds, we will be happy to provide you with a 20% discount on your next purchase as a gesture of goodwill.

To qualify for the discount:

  • You must contact us within 7 days of delivery.

  • Share a brief description of the issue or reason for dissatisfaction.

  • Provide your order number and a clear photo of the item if applicable.

Contact us at: [jackie.inspire21@gmail.com]

We appreciate your understanding and support for small businesses. Thank you for choosing Poetic Love Gifts — where every gift tells a story.